Thursday, February 28, 2019
Different reasons people communicate Essay
In general, human beings c be to fit with different human beings. Most of us ar soci subject creatures who want to tip over out to other people a fatten us. Very few humankind lead completely solitary lives.People overly communicate for ad hoc reasons in order to express Emotions such as Fear petulance Pain Joy Love.People want to get views, wishes and information crosswise to others for alone kinds of reasons. slightlytimes this tolerate be essential even carriage saving in the case of a warning. It after part be snappy to make a someones quality of life ameliorate if they argon communicating that they argon in pain or it lot be to make Emotional contact with others to express feelings.People live and communicate inside a range of different meetings and Communities, including Families Neighborhoods Workplaces Schools and colleges.The nature of dialogue is very different de compiledent on the Circumstances. Some intercourses ar individualal and very intima te these are usually with people to whom we are very close. Other communions are for a wider audience and are aimed at groups of people. conference can be formal, such as in a court path background signal, or informal, such as shoplifters chatting.2 let off how dialogue affects descents in the subject field setting. Effective confabulation is a two-party process sending the right message that is also being decently received and understood by the other someone/s. It is essential that in that location is good and strong communication taking place at heart the work setting. Daily tasks bequeath only be successful with smooth transfers of information. In order for me to develop within my role, t here must be strong communication between the children and myself. This will help keep po moldive morale and improve the quality of work. People that do non feel as if they contract good communication with their carers whitethorn non be as efficient with their work. Effecti ve communication skills are also exigencyed to make headway staff and myself to colloquy about what we are feeling, to say what we think or to express our needfully, concerns, wishes or preferences.Positive verbal and non-verbal communication skills, such as being friendly, smiling and shaking hands when greeting parents and staff, are unavoidable on a daily basis. Effective communication can help promote and create a positive works environwork forcet. Without communication the dry land would be a lonely place and communication is particularly authoritative in the work setting as it can affect the familys you build. team up communication is all all-important(prenominal)(predicate) as it is important to keep eitherone in the group knowledgeable about what is going on within that group. As I would be communicating with parents, colleagues, children and other professionals (i.e. health visitors, speech and dustup therapists, social workers, other schools, Police and other governing bodies) it is important that all(prenominal)body is provided the information they need.Communication is vital to establishing sound relationships in the work setting. It would allow you to expect dungeon from your colleagues and to provide them with the necessary support in times of stress and difficulty.re and am in that respect to support the children.3 describe the factors to consider when promoting effective communication. vocal communicationTone and pitch of your voice, does it suit the note or government issue? A louder more direct communication maybe required if arduous to get the attention of a group of children to get along with back inside. provided this would not be suitable in a situation whereby a child is upset say for example if they have wet themselves and are embarrassed, this would need a quieter and deduceing tone to reassure them.Use of language is important, when talking to children you need to keep things simpler than if you were talking to an with child(p), however if you talking to an adult using very simple instructions this may be deemed as patronizing. So it is important to choose your language carefully.The speed in which you talk is also key. When talking to children I tend to get blue to their train and talk to them at a relatively slow speed, this way they are more give carely to get a line me more than if I was walking round above them talking as though I would talk to adults.Non-verbal communicationFacial and hand gestures, again this inescapably to be tailored to the situation or topic. In the example above, a smile and perhaps a hand on their shoulder is sufficient to the situation. Whereby frowning and waving gird as if annoyed would be detrimental to the feelings of the child.Eye contact is an important factor as this engages the audience, keeping them foc accustomd on what you are discussing. By making eye contact you are directing your conversation at that specific somebody, demonstrating that y ou are devoting your time and are not able to be distracted as if you would by regarding around.Body language plays an important part, for example f darkeneded arms can indicate you are being antiaircraft or not open to suggestions, whereas slouching, hands on hips, rolling of eyeball and huffing can seem rude and disrespectful.4 Be able to overcome barriers to communication.Identifying communication needs use of psycheal histories involvement of the singular involvement of family, friends and carers Barriers to communication environmental eg seating, lighting, external interference, situation of the setting ablaze issues eg shyness, low self-esteem social psychological eg mental ill health, results of abuse, omit sensory, consultation and sight impairment speech and language barriers following strokes intellectual palsy cultural eg related to gender, in grant use of gestures English as an additional language. Promotion of communication use of preferred language including British Sign lyric use of human aids, furnishers, translators use of technological aids, hearing aids, induction loops, Braille software cultural awareness active auditory modality skills the need to give individuals time to resolve speech and language therapyLanguage proficiency affects every aspect of a mortals life. lose of fluency in English has a major impact on peoples ability to get information. A social power structure exists in most cultures, which can create issues in workplace communications. For instance, men from some cultural backgrounds may not set forth easily to working equally with women. Understanding the relationship between the sexes and the roles as compressed in various(a) cultures will give you an insight into how customers from particular cultural groups might respond in an Australian environment. Differences in non-verbal behavior ethnic differences in non-verbal behaviors are a common source of misunderstandings and conflict in the workplace. For instance, many westerners like to make eye contact, interpreting it as an feature of interest and honesty. They also show friendliness through relaxed body language. If these behaviors do not happen, it can be interpreted as shiftiness, coldness and disinterest. However, in some cultures, averted eyeball and non-demonstrable behavior are. a sign of tact and respect. Being aware of these Nuances will help you to reduce negative impressions in inter-cultural communications among co-workers and customers. personalized aloofnessPeople from different cultural backgrounds may have different powderpuff zones some Like more keep between themselves and others, some like to be closer.Responses to authorityAttitudes to authority vary markedly between cultures and defend a distinct effect on workplace behaviors.ReligionIn many cultures, religion dominates life in a way that for potently secular workplaces may be difficult to understand. These differences need to be see and the needs associated with religious commitments understood and sensitively negotiated within the workplace. Clear communication on both sides about these issues is to be encouraged.Personal appearanceGrooming, dietary and eating habits and dress varies in different cultures. Some people within their community may choose to give way their national dress or religious garments. Keep in learning ability that attitudes and communicative behaviors are not neutral but strongly knowing by cultural values.As a simple example, if you say to a customer, Please sign here, you expect them to know that you want them to tweak up the pen and sign exactly where you have indicated. But, if you think about it, you are assuming that the person _ can hear you_ speaks the English language_ knows how to use a pen_ knows where they need to sign_ knew what a signature was_ understands what they are signing for_If the person didnt hear you, didnt speak English, did not have a signature, didnt know how to use the pe n, did not understand where they needed to sign, or did not know what they were signing for the communication will not be successful.1. Explain how people from different backgrounds may use and/ or interpret communication methods in different ways Language proficiency affects every aspect of a persons life. Lack of fluency in English has a major impact on peoples ability to get information. in that locationfore communication skills training is a searing career development to help the children/ young people understand.Roles and statusA social hierarchy exists in most cultures, which can create issues in workplace communications. For instance, men from some cultural backgrounds may not adapt easily to working equally with women. Understanding the relationship between the sexes and the roles designate in various cultures will give you an insight into how customers from particular cultural groups might respond in an Australian environment.Differences in non-verbal behaviorCultural di fferences in non-verbal behaviors are a common source of misunderstandings and conflict in the workplace. For instance, many westerners like to make eye contact, interpreting it as an indication of interest and honesty. They also show friendliness through relaxed body language. If these behaviors do not happen, it can be interpreted as shiftiness, coldness and disinterest. However, in some cultures, averted eyes and non-demonstrable behavior are a sign of courtesy and respect. Being aware of these Nuances will help you to reduce negative impressions in inter-cultural communications among co-workers and customers.Personal spacePeople from different cultural backgrounds may have different comfort zones some Like more distance between themselves and others, some like to be closer.Responses to authorityAttitudes to authority vary markedly between cultures and exert a distinct effect on workplace behaviors.Religion in many cultures, religion dominates life in a way that for strongly sec ular workplaces may be difficult to understand. These differences need to be respected and the needs associated with religious commitments understood and sensitively negotiated within the workplace. Clear communication on both sides about these issues is to be encouraged.Personal appearanceGrooming, dietary and eating habits and dress varies in different cultures. Some people within the Australian community may choose to wear their national dress or religious garments. Keep in mind that attitudes and communicative behaviors are not neutral but strongly conditioned by cultural values.As a simple example, if you say to a customer, Please sign here, you expect them to know that you want them to pick up the pen and sign exactly where you have indicated. But, if you think about it, you are assuming that the person can hear you, speaks the English language, knows how to use a pen, knows where they need to sign, knew what a signature was, understands what they are signing forIf the person didnt hear you, didnt speak English, did not have a signature, didnt know how to use the pen, did not understand where they needed to sign, or did not know what they were signing for the communication will not be successful.Use of Simple Language Use of simple and clear talking to should be emphasized. Use of ambiguous words and jargons should be avoided. Reduction and riddance of noise levels Noise is the main communication barrier which must be overcome on priority basis. It is essential to identify the source of noise and then eliminate that source. Active Listening Listen attentively and carefully. There is a difference between ear relieve oneself and hearing. Active harking means hearing with proper understanding of the message that is heard. By petition questions the speaker can ensure whether his/her message is understood or not by the recipient in the same terms as intend by the speaker. Emotional State During communication one should make effective use of body languag e. He/she should not show their emotions while communication as the receiver might misinterpret the message being delivered. For example, if the conveyor of the message is in a bad mood then the receiver might think that the information being delivered is not good.Simple organisational Structure The organizational structure should not be complex. The number of class-conscious levels should be optimum. There should be a ideal span of check out within the organization. Simpler the organizational structure, more effective will be the communication. revoke Information Overload The managers should know how to prioritize their work. They should not overload themselves with the work. They should elapse quality time with their subordinates and should listen to their paradoxs and feedbacks actively. A solution to the barriers is randy comprehension which can be mastered and lead to better relationships. Emotional give-and-take is the ability to understand others and work with them. There are five signs of horny intelligence. Being self-aware is the most important. It is the ability to distance oneself from their emotions so that they can look at the emotion without becoming overwhelmed or reacting to it too quickly.This segment of intelligence would help a person who is struggling with stereotyping. If the person knows that every time they see and African American person they become neuronal because they believe they are all aggressive, they can take a tonus back and look at where that emotion came from. Once they have identify the source, they may be able to isolate the emotion and try to get going past is by realizing that it is an irrational fear. There is an equal chance that a Caucasian or African American person is aggressive. The second trait is the ability to manage emotions which means expressing them in a way that is appropriate for the setting). Once a person has become aware of the emotion, they can come up with a way to handle the emotion. The person who gets restless around African Americans may be able to look at where they are. If they are at a dinner party at a friends house and the African American friend of the friend shows up, there is a good chance they are not aggressive.The person who is nervous may be able to walk away for a refined to collect themselves and then act as they should through a dinner party. In a setting where a young looking mother is out with her parents, the person might take the time to ask how old she was and what her situation was. The person may fetch that the young mother is responsible for(p) and owned up to her mistakes or that the mother is older than they thought and did not make a mistake. The third characteristic is the ability to motivate oneself which is setting a inclination and reaching it. For the person who is nervous around African Americans, the goal may be to sit at the table and match normal conversation with the dinner guests. They would then have to try to rea ch that goal by managing their emotions and following through with the dinner. For a person who looks down on teen mothers, the goal may be to accept all mothers as if they are the socially accepted age for parenting unless there is a clear reason wherefore this mother is unsatisfactory.The might reach that goal by always asking questions when they feel that a mother is inadequate because they are young. The fourth intelligence is recognizing emotions in others, which is called empathy. The best way to do this is to listen to what people are really saying and trying to understand it by observing their body language along with their actual language. In genders this can be difficult. Men tend to want to solve a problem where women want a sounding board, someone who understands them. If they can listen to each other and try to understand what the other wants and how they are feeling, the relationship will go better. For men, they often do not try to understand why a woman is upset wh en her friend says she should lose a pants size. He does not put himself in her shoes and does not easily relate to the problem. Instead, he might try to solve the problem by complimenting her or getting her a gym membership. This is not effective communication.The woman was not looking for a way to lose a pant size, but rather a person that would understand why she was the size she was and how bad it feels to be told she is too big. Body language plays a part in improving a persons randy intelligence. A person who is first starting out with improving their emotional intelligence, they may come across difficulties in the first four characteristics because what they are saying does not match up to their body language. A person might ask the teen mother her age, but still have a posture that shows they do not approve of this mother having a child. A person who fears African Americans may be able to sit through a dinner and talk nice, but might look as though they are ready to run out of the room if a butter knife is picked up the wrong way. The fifth characteristic is the ability to handle relationships.The person needs to recognize their own needs as well as the needs of the other person. They need to find a balance where both sets of needs, is met as fully as possible. If the person is always bending to meet all the needs of another person and neglecting their own needs, they are not going to be satisfied with the relationship for long. On the other hand, if the person ignores the other persons needs and only fulfills their own needs, the other person is not going to be satisfied for long. With an understanding of how barriers, culture, gender, and emotional intelligence effect communication, a person is more able to communicate effectively and have fulfilling relationships. If these things are ignored, communication breaks down and a person can become isolated. 4. Be able to apply principles and practices relating to confidentiality.
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